Odo
Support
Something not working the way it should? We'll get you sorted.
Email support
Send us an email describing the problem and we'll get back to you as soon as we can.
To help us resolve things quickly, please include:
- The device you're using (for example, iPhone 15 or Pixel 9)
- Your operating system version (iOS or Android)
- What you were doing when the problem happened
- A screenshot, if you have one
Quick answers
- No shops showing nearby? Odo only lists certified shops. Widen the search radius (up to 50 miles), or search a city by name. If location is off, Odo falls back to city search.
- Can't log a shop twice today? Each shop can be logged once per day. You can log as many different shops as you like.
- Don't see a shop's Odo-Meter average? It appears once a shop has 10 or more ratings from the past 365 days.
- Want to delete your account? See the account deletion page.
More in the FAQ. For anything about your data, see the Privacy Policy.